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R539. Human Services, Services for People with
Disabilities.
[R539-2. Civil Rights.
R539-2-1. Individual Rights.
A.
Policy.
1.
Unless indicated otherwise by the interdisciplinary team and documented
in the Individual Program Plan (IPP) record, the rights of each person
receiving Division of Services for People with Disabilities (DSPD) services
shall include the following:
a.
The right to be treated at all times with courtesy, respect and dignity,
and with full recognition of individuality;
b.
The right to be treated equally as citizens under the law, including the
guarantees of privileges afforded under the Constitution of the United States;
c.
The right to live in an appropriate, safe, sanitary living environment
that complies with local, state, and federal standards;
d.
The right to food adequate for accepted standards of nutrition and
maintenance of health and well being;
e.
The right to practice the religion of choice or to abstain from such
practice;
f.
The right of timely access to appropriate medical or dental treatment;
g.
The right to access supportive services including occupational therapy,
physical therapy, speech therapy, behavior modification and psychology
services, and other necessary services;
h.
The right to receive appropriate care and treatment in the least
intrusive manner;
i.
The right to privacy, including both periods and places of privacy;
j.
The right to communicate freely with persons of choice in any reasonable
manner, including social interactions with members of either sex;
k.
The right to pursue economic opportunities which promote and enhance
economic independence;
l.
The right to be free from physical, emotional, psychological, or sexual
abuse, and to be free from inappropriate chemical or physical restraint;
m.
The right to participate in all decision making which may affect the
individual's life, including educational, economic, social, habilitation, and
recreation;
n.
The right to present grievances.
o.
The right to choose among available options.
B.
Procedures.
1.
A written description of the rights and responsibilities of each
individual and legal representative shall be provided and explained at the
admission meeting.
2.
The Individual Rights policy shall be reviewed with each individual and
legal representative annually during the IPP meeting.
3.
The provider agency shall ensure that grievance procedures are
communicated to individuals, parents, and legal representatives at their IPP
meetings. The purpose of the grievance
mechanism is to provide a review for and to address allegations of recipient's
rights violations.
4.
Each individual with disabilities has the right to counsel. If the individual does not have counsel, the
contractor will insure that the individual is referred to the Legal Center for
People with Disabilities. The Legal
Center for People with Disabilities is designated by the Governor to provide
protection and advocacy services as enumerated in Public Law 100-146, Title II,
Section 113, Developmental Disabilities and Bill of Rights Act, which include
advice, investigation, monitoring, legal counseling and representation in
administrative and legal proceedings, and information and referral for persons
with disabilities.
5.
DSPD, DSPD regions, and the Department of Health shall conduct periodic
inspections and audits to ensure compliance to this policy.
R539-2-2. Human Subject Research.
A.
Policy.
1.
Human Subjects Research procedures are intended to ensure that the
health, safety, and confidentiality of individuals in DSPD programs are
protected within the context of research activities conducted by any individual
or organization.
2.
The Provider Human Rights Committee (PHRC) must approve any research
conducted. The Division of Human Rights
Committee (DHRC) shall review and approve research approved by the PHRC.
3.
Any individual or organization wishing to conduct research must
guarantee, in writing, that the health, safety, and confidentiality of those
involved will be maintained.
B.
Procedures.
Approved research will be submitted
to the Department of Human Services (DHS) Research Committee by DHRC in the
event its review is required.
R539-2-3. Human Rights Committee.
A.
Policy.
A PHRC is designed to protect
persons receiving services from mistreatment, neglect and abuse to ensure that
persons may develop to their fullest potential and enjoy satisfying lives. The DHRC serves as a support and review body
for recommendations made by PHRC.
B.
Procedures.
1.
All agencies funded by DSPD shall make available to each person
receiving services, patterns and conditions of everyday life which are
consistent with their needs and which reflect the full range of choices that
are available to persons without disabilities.
2.
PHRCs shall advise the program administrator on the use of procedural
safeguards for the protection of individual rights and will review all
allegations of possible neglect, abuse or denial of rights by:
a.
evaluating infringements of the legal and human rights of persons
served. The PHRC will report to the
Division of Family Services (DFS) possible abuse, neglect, or exploitation of
minors for investigation.
b.
reviewing the fatality report completed by the DHS, Office of Liability
Management (OLM), the PHRC will review the circumstances surrounding any death
which may occur to a program recipient.
c.
participating in improving the quality of life of recipients by
monitoring programs to suggest ways to improve privacy, access to personal
belongings, use of personal funds, and that habilitation is appropriate to the
chronological age of the person served.
d.
ensuring that all behavioral development techniques shall emphasize a
positive approach designed to result in the acquisition and maintenance of
adaptive behaviors by reviewing the use of Level III and Level IV interventions
(see R539-6-12(1)) used for behavior training or management.
(1)
Level III- Moderately intrusive procedures which may include:
overcorrection, food delay, satiation, physical guidance or manual restraint.
(2)
Level IV- Highly intrusive procedures which may include: exclusionary
time out, deprivation of sensory stimuli, noxious substances, forced
relaxation, inhibiting devices, mechanical or chemical restraint.
3.
PHRC membership shall be appointed by the program administrator.
4.
PHRC shall have members who are knowledgeable about and who have
experience in behavior management and developmental disabilities programs. Membership shall include a consumer and an
advocate. DSPD representatives and
purchase of service contractors shall not have voting privileges unless they
are designated members of the Committee.
The majority of the PHRC shall not be employees of the agency.
5.
The PHRC decisions shall be reached by a majority vote of all the
members.
6.
The PHRC appeal process shall be established by PHRC.
7.
The Director of DSPD will appoint a DHRC to lend support to PHRC who
shall review PHRC's recommendations, the individual's behavior management
program and will:
a.
advise the Director on the use of administrative and procedural
safeguards for evaluating infringements of legal and human rights.
b.
review and approve Level IV interventions (see R539-6-12(1)) for
behavior management.
c.
serve as an appeal body to review all allegations of possible abuse,
neglect, or denial of rights.
R539-2-4. Protective Payee Services.
A. Procedures.
1.
DSPD staff will be responsible to assess the request for protective
payee services and team recommendation for protective payee services.
2.
The recipient must be involved in choosing the protective payee.
3.
The protective payee voluntary agreement must include:
a.
name and address of recipient,
b.
effective date for the agreement,
c.
a description of the income and resources to be managed, and
d.
an end date or plan to reach termination of payee status.
4.
If protective payee status continues or is likely to continue for more
than two years and no progress is being made, the DSPD case manager may contact
DSPD, who will contact the Attorney General's Office to screen the case prior
to requesting a conservator.
R539-2-5. Notice and Hearings for Service Changes.
A.
Policy.
In order to provide equal
opportunity and to ensure due process, a person with a disability has the right
to proper notice, to present grievances, or to resolve questions about
eligibility through a hearing. An
informal process should first be utilized by the person with disabilities and
other interested parties, but the individual has the right to a hearing before
the DHS hearing examiner if the action cannot be resolved informally at the
Region or Division level.
B.
Procedures.
1.
All agency actions, as defined by the Administrative Procedures Act
(Title 63, Chapter 46a), require that the DSPD region notify the applicant in
writing.
2.
If a person's services are being terminated, reduced, or changed by the
interdisciplinary team, the person and legal representative must receive
written notice. The notification must
include:
a.
an explanation of action taken,
b.
the reason for the action,
c.
a citation of the regulation supporting the action, and
d.
a statement of the person's right to a hearing.
3.
The individual or legal representative must request a review and hearing
within ten working days of receiving the notice in order for services to be
continued unchanged during the review and hearing process.
4.
The DSPD region staff will:
a.
explain the regulations on which the action is based and attempt to
resolve the disagreement,
b.
suggest the problem be discussed with the DSPD region supervisor and
associate director. If the individual
is not satisfied with the associate director, the individual may request a
joint review by the division director and region director.
c.
give the individual a Form 490 if the individual is not satisfied with
the action after the regional director and division director meet with the
individual, or if at any time the individual insists on a hearing.
5.
If the individual requests a hearing from a Hearing Officer, the Hearing
Officer shall, within two days, notify the regional director of the request,
the name and address of the individual, and the reason for the request.
6.
If a request for a hearing is pursued, the individual must comply with
the DHS Rule (R497-100) and the Utah Administrative Procedures Act (Sections
63-46b-5 through 22).
7.
If a Home and Community-Based Waivered Services (HBCWS) recipient has a
reduction in services, the recipient must be notified in writing. All requests for a hearing must be forwarded
to the Division of Health Care Finance, Department of Health.
R539-2-6. Informed Consent.
A.
Policy.
Written documentation is required
which has been explained to the individual and legal representative to provide
protection of the individual's rights when the individual is participating in
treatment plans, financial arrangements, placement decisions, medical matters,
involvement in research and making decisions about their significant life
activities.
B.
Procedures.
1.
The interdisciplinary team must review the individual's ability to give
informed consent. They may consult with
a licensed psychologist or licensed physician to evaluate the individual's
ability to provide informed consent.
2.
Documentation of informed consent requires a signed, written consent
that the individual or authorized representative have received an explanation
of:
a.
the purposes of the proposed treatment or life event,
b.
the expected duration of the individual's participation,
c.
a description of the procedures to be followed,
d.
identification of any procedures which are experimental,
e.
a description of any reasonable foreseeable risks, discomforts, or
benefits to the individual,
f.
a disclosure of appropriate alternative procedures or courses of
treatment, if any, that might be advantageous, and
g.
whom to contact for answers to pertinent questions about the
individual's rights.
3.
A witnessed oral consent by telephone from the individual or legal
representative may be utilized until a formal written consent is obtained.
4.
Nothing in this policy is intended to limit the authority of a physician
to provide emergency medical care, to the extent the physician is permitted to
do so under applicable federal, state, or local law.
KEY: social services, disabled persons*
1993
Notice
of Continuation December 18, 2002
62A-5-103]
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